Privacy Policy
1. General
Weber & Grahn Air Conditioning & Heating (“Company,” “we,” “us,” or “our”) respects the privacy of everyone (“Site visitor,” “user,” or “you”) that uses our website, https://weberandgrahn.com/, as well as other device or online applications related or connected thereto (collectively, the “Sites”).
This Privacy Policy is designed to inform you about the types of personal information that we may gather or collect from you in connection with your use of the Sites. It also explains how we use, disclose, and protect that information, and your rights in relation to that information.
If you are accessing our Sites from outside the United States, please be advised that you may be transferring your personal information to us in the United States, and by using our Sites, you consent to that transfer and use in accordance with this Privacy Policy.
Company Information:
Weber & Grahn Air Conditioning & Heating
216 East Montauk Highway
Hampton Bays, NY 11946
Email: gregg@weberandgrahn.com
Phone: 1-631-728-1166
2. How We Collect and Use Your Personal Information
We may collect personal information that you voluntarily provide to us when you contact us through the website, submit a form, request service, request an estimate, communicate with us by email, or otherwise interact with us.
This information may include your name, phone number, email address, service address, and any other information you choose to provide.
We may also collect certain information automatically when you visit the Sites, including your Internet Protocol (IP) address, browser type, operating system, referring pages, pages viewed, and browsing activity through cookies and similar technologies.
We use this information to:
- Respond to inquiries and service requests
- Schedule appointments and provide customer support
- Improve the functionality and performance of our website
- Maintain website security and prevent fraud or misuse
- Comply with legal obligations
3. Cookies
A cookie is a small file stored on your computer or device that helps websites recognize users and remember certain information. We may use cookies and similar technologies to improve website performance, analyze traffic, remember user preferences, and enhance your browsing experience.
You can set your browser to refuse cookies. However, some portions of the Sites may not function properly if cookies are disabled.
4. Do We Share Your Personal Information?
We do not sell your personal information.
We may share your information with trusted service providers, contractors, and vendors who help us operate our business and website, provided that they use such information only as necessary to perform services on our behalf.
We may also disclose personal information when required to do so by law, to respond to legal process, to protect our rights or property, to investigate suspected fraud or wrongdoing, or in connection with a business transfer such as a merger, acquisition, or sale of assets.
5. SMS Communications
If you opt in to receive text messages from Weber & Grahn Air Conditioning & Heating, you may receive SMS messages related to customer care, service updates, appointment scheduling, and related service communications.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly at 1-631-728-1166.
Consent to receive text messages is not a condition of purchase.
We do not share or sell your mobile number or SMS opt-in information with third parties for their own marketing purposes. We may share your information with service providers, such as Clerk Chat, solely as necessary to deliver SMS communications and support our customer service operations.
6. Marketing Communications
We may send marketing emails or other promotional communications where permitted by law. You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us at gregg@weberandgrahn.com.
We do not use your SMS opt-in as consent for unrelated marketing text messages.
7. Privacy Rights
Depending on where you reside, you may have certain privacy rights under applicable law, which may include the right to request access to, correction of, or deletion of your personal information.
To make a privacy-related request, please contact us at gregg@weberandgrahn.com. We will review and respond in accordance with applicable law.
8. Children
Our Sites are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have received personal information from a child under 13 without appropriate consent, we will take steps to delete that information.
9. Do-Not-Track Notice
Some web browsers may transmit “Do-Not-Track” signals. Because there is no universally accepted standard for how to respond to such signals, our Sites may not respond to Do-Not-Track settings.
10. Governing Law
This Privacy Policy and any disputes related to privacy matters shall be governed by the laws of the State of New York, without regard to conflict of law principles.
11. Privacy Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the Sites after changes are posted constitutes your acceptance of the revised Privacy Policy.
12. Contact
If you have any questions regarding this Privacy Policy, please contact us at:
Weber & Grahn Air Conditioning & Heating
216 East Montauk Highway
Hampton Bays, NY 11946
Attn: Gregory Grahn
Email: gregg@weberandgrahn.com
Phone: 1-631-728-1166