What Your Neighbors Are Saying
Service Department once again was great!
"Showing up on a Saturday during JULY! Ultimately installed new compressor in record time. Great guys – great service – Pat is amazing!"
We are happy.
“Gary, your project manager for the installation at our home was just great, explaining everything & on the day of the installation came by the house many times to check on the progress. His men were nice, neat and efficient.”
He found what the problem was and fixed it.
“When Mr. Balshin came, he listened to what I had to say and went to work. He found what the problem was and fixed it. In 50 years as a homeowner I never had a more satisfying service call.”
They were great!
“Both the customer service person & the technician who came to the homes were great, accommodating, professional, & really concerned about fixing the problem ASAP.”
Thank you for your prompt, professional service when needed.
“Jason and his co-worker did an excellent job of installing the unit, and leaving the area clean and neat.”
Excellent from start to finish!
"Excellent from start to finish!"
Clean, neat, professional, on time, and it works!
"Clean, neat, professional, on time, and it works!"
"You came right away and did a great job at a fair price. Thank You!"
Love the Mitsubishi!
"The guys did a great install."
"Service and workmanship was great. Couldn't ask for more! It's nice to know a company like yours is still around."
Thanks, great job!
"Thanks, great job!"
The techs were great!
"The techs were great!"
Great Job, Great Staff!
"Great Job, Great Staff!"
"We have not been out all winter. It appears two units were installed perfectly over the winter. Our caretaker reports."
"The Installer Mr. Forte is all about customer service; a real asset to your company."
You offer the best service!
"You offer the best service!"
The office staff are always pleasant to talk to.
"Danny and his partner did a great job even working in the pouring rain. And the office staff are always pleasant to talk to."
Good job, Thanks alot!
"Good job, Thanks alot!"
" You came right away, did a great job at a fair price, Highly Recommend you! Thank you!"
I was impressed.
"I was impressed with the courtesy and professionalism of your staff. Thank you!"
" I've been a customer for many years and have been most impressed by the promptness + quality of service calls. In addition, the installation this year of the A/C and the gas furnace were particularly fine- putting in a gas furnace in an attic was a revelation!"
"My heat was off for 4 days. I called W&G Service immediately. They responded quickly- diagnosed the problem, ordered the needed part and it was installed as the part arrived- Thank you!"
"Fantastic experience; our condensate pump was running continuously; called at 8:15 and by 8:45 the repair guy was here and replaced the entire pump. The unit is under warranty but still, this kind of prompt service on July 4th weekend is fantastic."
John- the technician assigned was beyond outstanding. Kudos to Trish and Mike Forte"
Friendly and helpful customer service
"Friendly and helpful customer service with quick scheduling during busy season plus repairman was friendly, knowledgeable and skillful. Overall, I am pleased."
"Overall- I was very impressed with W&G. I called for an estimate and promptly you sent someone over. They took a picture- I had an email with a detailed estimate from Pat. Installers were terrific! Very Professional Company, will definitely use again and recommend to others!"
You did a Great Job, Thanks!
"You did a Great Job, Thanks!"
Jason was fantastic, Mike was as well!
"Jason was fantastic, Mike was as well!"
"Thank You for your prompt attention and quick service! I will recommend your company in the future"
"Michael went beyond the "Call of Duty" by contacting me to advise me of a potential problem & possible fire hazard"
Everyone was Excellent, Thank You!
"Everyone was Excellent, Thank You!"
"Trish was excellent! Kudos to Lee! Install guy was excellent! Overall Service- Excellent!!!
Rob and James were outstanding!
"Courteous, helpful, cleaned-up and were a pleasure to have in my home!"
They explained the process.
"The two gentlemen were very courteous and professional. Thank you!"
The two young men were terrific!
"The two young men were terrific!"
"I was very happy with the service after the 3rd callback Patrick was the one who realized that the problem going off and on was the thermostat."
I really appreciate the efforts of the entire crew!
"Thanks to Jason and Jeff. The installation was completed in one day!"
"You lived up to your reputation for quality work by pleasant & qualified employees; both office and on-site"
They were great!
"They were great!"
" Over and over I have been impressed with W & G's level & knowledge and professionalism. A joy to work with you!"
" The entire staff of your company is professional, efficient, and polite. Their work as they installed the air condition was totally awesome!"
The work was totally awesome!
"The entire staff of your company is professional, efficient, and polite. Their work as they installed the air conditioner was totally awesome!"
"Your gal at the front desk is amazing- one of the best multitaskers I've ever seen. I was there in person and answered multiple phone calls, did paperwork and was simultaneously attending to the purpose of my visit"
Died over the weekend, new install on Monday!
"Our furnace, originally installed over 20 years ago-finally "gave up". Your staff and installers had a new one up and running with us in 2 days - "died" over the weekend - install on Monday - Thank You!"
" We are pleased to see how hard & fast your workers are, plus all of them were very pleasant & respecting there co-workers as well."
Thanks, Thanks, Thanks Again!
"I'm sorry I did not note the service department names. All were great working on short notice. Office staff I think "Theresa" very good, professional!"
Everything was top notch!
"From the initial inspection by Adam on Saturday evening to the final check of the new installation on Tuesday - everything was top notch!"
" The Weber & Grahn experience was excellent and I'm telling all of my friends about you."
Helpful, knowledgeable, pleasant, and fast!
"Will also recommend you to others!"
The crews were good!
"The crews were good and seemed to work well together. Thank You!"
All the techs were good!
"I don't remember their names, but all the techs were good!"
First rate job!
"First rate job!"
Ray was very helpful and was responsive
"Ray was very helpful and was responsive."
Everything went as smoothly as could have been imagined.
"Workers were as professional and courteous as possible. Quality of work exceptional, too. Thank You!"
The two installers were professional
"The two installers were professional, did not stop working until the installation was completed and left the area as it was before their arrival."
The installation crew were excellent!
"The installation crew were excellent. James, Pablo, Mike +2 were very professional, neat, and clean."
Your gal at the front desk is amazing!
"Your gal at the front desk is amazing - one of the best multi-taskers I've ever seen! I was there in person and she fielded multiple phone calls, did paper work and simultaneously attending to the purpose of my visit."
"Jason is informative, professional and very nice. Work is done in a timely fashion. All technicians that worked on the job were polite and answered any questions."
We install the best
and fix the rest.
Since 1968, Weber & Grahn has earned a reputation of excellence in designing, installing, and repairing heating and air conditioning systems, and so much more. From indoor pool dehumidification systems to creating exceptional systems that integrate with the most complex architectural designs; we are a complete design and install company. Weber & Grahn proudly services throughout the east end of Long Island such as Southampton, East Hampton, Riverhead, Smithtown, and many more areas.
From A to Z,
Weber & Grahn…
Keeping your indoors cozy & comfortable
Our philosophy is pretty straightforward, if it has to do with creating a comfortable indoor environment for your family; Weber & Grahn will do so with the highest possible level of precision, professionalism and integrity. It’s a personal trait of ours to do everything better than anyone else. Whether we’re handling the design, engineering and installation of an HVAC system for a new home build, installing a wine system to please the most discerning connoisseur or repairing an existing system, we approach every project as if our reputation depended on its expert execution. After all, our success is measured by your satisfaction.
Our Services Include
(BUT ARE NOT LIMITED TO):
- Total Home A/C & Heating System Design, Engineering & Installation
- Gas Heating / Furnace
- Hot Water Heater Installation
- Gas Conversions
- Heat Pump Installation, Repair & Replacement
- Geothermal Installations
- Geothermal Heat Pump Repair / Replacement
- Ductless Mini Split Design, Installation and Repair
- Internet Thermostats
- Wine Systems
- And virtually anything that helps keep you and your family comfortable in your own home.
We didn’t install it? No problem: we’ll still fix it.
You’ll enjoy spot-on service and maintenance from the professionals at Weber & Grahn regardless of who installed your system. We service most manufacturers, including Carrier, Trane, Bryant, Lennox, York, Rheem, and Mitsubishi. With a fleet of computerized service vans stocked with the most commonly needed parts, you can count on fast, dependable service when and where you need it.